Privacy Policy

JLC Worship Centre (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected, processed, stored, and protected in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, attend our church services, participate in our ministries or events, submit prayer requests, volunteer, donate, or otherwise interact with JLC Worship Centre.

By using our website or engaging with our ministry, you consent to the collection and processing of your personal information as described in this Privacy Policy.

1. Information We Collect

Depending on your interaction with JLC Worship Centre, we may collect:

Full name
Email address
Contact number
Physical address (where required)
Prayer requests and pastoral care information voluntarily provided
Information submitted through contact forms
Event registrations
Volunteer information
Ministry participation information
Donation information where applicable
Children’s ministry registration information provided by parents or legal guardians
Technical information including IP address, browser type, operating system, device information, and website usage statistics collected through cookies and analytics

2. How We Use Your Information

We use your personal information to:

Respond to enquiries.
Provide pastoral care and spiritual support.
Respond to prayer requests.
Register attendance for church events and conferences.
Communicate church news, service times, ministry updates, and upcoming events.
Coordinate volunteers and ministry teams.
Administer church programmes and community outreach initiatives.
Process donations where applicable.
Improve our website and ministry services.
Comply with legal and regulatory obligations.

3. Ministry and Pastoral Care Information

Information shared with pastors or church leadership for prayer, counselling, pastoral care, or ministry support is treated with sensitivity and confidentiality.

Where appropriate, access to such information is limited to authorised church leaders or ministry personnel responsible for providing care and support.

4. Community Outreach

JLC Worship Centre is actively involved in community outreach, youth development, children’s ministries, worship ministries, and charitable initiatives.

Where personal information is collected during these activities, it will only be used for administering the relevant programme, communicating with participants, and fulfilling the purpose for which it was collected.

5. Children’s Information

Our church offers programmes and ministries for children and young people.

Where personal information relating to children is collected, it will only be processed with the consent of a parent or legal guardian where required by law and solely for ministry administration, safety, communication, and pastoral purposes.

6. Donations

Where donations are made through our church or website, we may collect information necessary to:

Process donations.
Issue acknowledgements or receipts where required.
Maintain financial records in accordance with applicable legislation.

Payment information is processed securely through authorised payment providers where applicable.

7. Sharing Your Information

JLC Worship Centre respects your privacy and will never sell or rent your personal information.

Where necessary, information may be shared with trusted third parties, including:

Ministry leaders and authorised church staff
Event organisers
IT and website service providers
Payment service providers for donations
Professional advisers
Government or regulatory authorities where required by law

Information is shared only where necessary to fulfil ministry, operational, or legal requirements.

8. Data Security

We implement appropriate technical and organisational safeguards to protect your personal information against:

Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction

Although we strive to protect your information, no electronic storage or transmission method can be guaranteed to be completely secure.

9. Cookies

Our website may use cookies to:

Improve website functionality.
Remember visitor preferences.
Analyse website traffic.
Enhance your browsing experience.
Improve online ministry resources.

You may disable cookies through your browser settings; however, certain features of the website may not function correctly.

10. Church Communications

Where you have provided your consent, we may communicate with you regarding:

Worship services
Church announcements
Prayer meetings
Ministry updates
Community outreach initiatives
Conferences and special events
Bible studies
Youth and children’s ministry activities

You may opt out of non-essential communications at any time.

11. Your Rights

In accordance with POPIA, you have the right to:

Access your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally permissible.
Object to certain processing activities.
Withdraw consent where processing is based on consent.
Lodge a complaint with the Information Regulator of South Africa.

To exercise these rights, please contact us using the details below.

12. Data Retention

We retain personal information only for as long as reasonably necessary to:

Administer church ministries.
Provide pastoral care.
Maintain donation and financial records.
Communicate with members and visitors.
Comply with legal and regulatory obligations.

Information that is no longer required will be securely deleted or anonymised.

13. Third-Party Websites

Our website may contain links to third-party websites, ministries, or affiliated organisations.

We are not responsible for the privacy practices or content of those external websites and encourage visitors to review their privacy policies before submitting personal information.

14. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy from time to time.

Any updates will be published on this page together with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is processed, please contact us:

JLC Worship Centre

Physical Address:
54 Greenwich Street, Lenasia South Extension 1, Johannesburg, Gauteng, 1829

Email: info@jlcworship.co.za

Telephone: 084 821 5681 / 071 897 7100

WhatsApp: +27 68 582 2046

Website: https://www.jlcworship.co.za