Privacy Policy
JLC Worship Centre (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected, processed, stored, and protected in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, attend our church services, participate in our ministries or events, submit prayer requests, volunteer, donate, or otherwise interact with JLC Worship Centre.
By using our website or engaging with our ministry, you consent to the collection and processing of your personal information as described in this Privacy Policy.
1. Information We Collect
Depending on your interaction with JLC Worship Centre, we may collect:
- Full name
- Email address
- Contact number
- Physical address (where required)
- Prayer requests and pastoral care information voluntarily provided
- Information submitted through contact forms
- Event registrations
- Volunteer information
- Ministry participation information
- Donation information where applicable
- Children’s ministry registration information provided by parents or legal guardians
- Technical information including IP address, browser type, operating system, device information, and website usage statistics collected through cookies and analytics
2. How We Use Your Information
We use your personal information to:
- Respond to enquiries.
- Provide pastoral care and spiritual support.
- Respond to prayer requests.
- Register attendance for church events and conferences.
- Communicate church news, service times, ministry updates, and upcoming events.
- Coordinate volunteers and ministry teams.
- Administer church programmes and community outreach initiatives.
- Process donations where applicable.
- Improve our website and ministry services.
- Comply with legal and regulatory obligations.
3. Ministry and Pastoral Care Information
Information shared with pastors or church leadership for prayer, counselling, pastoral care, or ministry support is treated with sensitivity and confidentiality.
Where appropriate, access to such information is limited to authorised church leaders or ministry personnel responsible for providing care and support.
4. Community Outreach
JLC Worship Centre is actively involved in community outreach, youth development, children’s ministries, worship ministries, and charitable initiatives.
Where personal information is collected during these activities, it will only be used for administering the relevant programme, communicating with participants, and fulfilling the purpose for which it was collected.
5. Children’s Information
Our church offers programmes and ministries for children and young people.
Where personal information relating to children is collected, it will only be processed with the consent of a parent or legal guardian where required by law and solely for ministry administration, safety, communication, and pastoral purposes.
6. Donations
Where donations are made through our church or website, we may collect information necessary to:
- Process donations.
- Issue acknowledgements or receipts where required.
- Maintain financial records in accordance with applicable legislation.
Payment information is processed securely through authorised payment providers where applicable.
7. Sharing Your Information
JLC Worship Centre respects your privacy and will never sell or rent your personal information.
Where necessary, information may be shared with trusted third parties, including:
- Ministry leaders and authorised church staff
- Event organisers
- IT and website service providers
- Payment service providers for donations
- Professional advisers
- Government or regulatory authorities where required by law
Information is shared only where necessary to fulfil ministry, operational, or legal requirements.
8. Data Security
We implement appropriate technical and organisational safeguards to protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
Although we strive to protect your information, no electronic storage or transmission method can be guaranteed to be completely secure.
9. Cookies
Our website may use cookies to:
- Improve website functionality.
- Remember visitor preferences.
- Analyse website traffic.
- Enhance your browsing experience.
- Improve online ministry resources.
You may disable cookies through your browser settings; however, certain features of the website may not function correctly.
10. Church Communications
Where you have provided your consent, we may communicate with you regarding:
- Worship services
- Church announcements
- Prayer meetings
- Ministry updates
- Community outreach initiatives
- Conferences and special events
- Bible studies
- Youth and children’s ministry activities
You may opt out of non-essential communications at any time.
11. Your Rights
In accordance with POPIA, you have the right to:
- Access your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permissible.
- Object to certain processing activities.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the Information Regulator of South Africa.
To exercise these rights, please contact us using the details below.
12. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Administer church ministries.
- Provide pastoral care.
- Maintain donation and financial records.
- Communicate with members and visitors.
- Comply with legal and regulatory obligations.
Information that is no longer required will be securely deleted or anonymised.
13. Third-Party Websites
Our website may contain links to third-party websites, ministries, or affiliated organisations.
We are not responsible for the privacy practices or content of those external websites and encourage visitors to review their privacy policies before submitting personal information.
14. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy from time to time.
Any updates will be published on this page together with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is processed, please contact us:
JLC Worship Centre
Physical Address:
54 Greenwich Street, Lenasia South Extension 1, Johannesburg, Gauteng, 1829
Email: info@jlcworship.co.za
Telephone: 084 821 5681 / 071 897 7100
WhatsApp: +27 68 582 2046
Website: https://www.jlcworship.co.za